Töihin Santanderille

Santander Consumer Bank søker engasjert og kompetent Teknisk Prosjektleder til vikariat ut september 2024

I din rolle som vil du delta aktivt i bankens utviklingsaktiviteter og prosjekter, og ha ansvar for oppgaver, leveranser og løsningsdesign. Du vil løpe med små og store oppgaver i tett samarbeid med systemeiere i forretningen og leverandører. Du vil være med og bidra sammen med teamet på alle deler av applikasjonsforvaltningen og fungere som prosjektleder, prosessleder, analytiker, scum master, teknisk produkteier, alt ettersom hva som er nødvendig for å få ting gjort. Du bør derfor ha god teknisk forståelse og kjennskap til arkitektur, dataflyt, og feilsøking/analyse.

For å lykkes i rollen bør du trives med både administrative- og tekniske oppgaver. Det er viktig å være en god relasjonsbygger og evne å kommunisere tydelig for å skape trygghet og forståelse.

Dine ansvarsområder som Teknisk Prosjektleder:

• Jobbe operativt med problemstillinger.
• Analysere problemstillinger, noen ganger alene og noen ganger i team.
• Foreslå løsninger og implementeringsplaner for disse.
• Du vil lede arbeid og gjennomføre små og store prosjekter med totalansvar fra start til slutt.
• Samarbeide og kommunisere på tvers av organisasjon, fag og avdelinger og våre leveranseteam.
• Følge opp av relevante leverandører og partnere ift. SLA og utviklingsaktiviteter
• Utføre administrative oppgaver som:
  Følge sprinter og rapportere progresjon i leveranser
  Avdekke, evaluere og håndtere risiko
  Koordinere interne og eksterne ressurser og leverandører
  Bemanningsplanlegging

Utover dette vil jobben variere med problemene som skal løses. Santander er et stort selskap med mange områder og mange ulike prosjekter. Du vil lede individuelle leveranser og prosjekter. En del av leveransene gjør du selv, andre ved å lede å følge opp team.

Vi ser etter deg som er læringsvillig, selvstendig og fleksibel. Arbeid er en stor del av livet og det er derfor viktig for oss at arbeidet er både interessant og morsomt. Vi holder tritt med de nyeste teknologiene, verktøyene og mulighetene. Tilnærmingen vår er under stadig utvikling og hos oss får du være med å påvirke dette.

Som medarbeider i Santander får du:

• Et fantastisk godt arbeidsmiljø i en dynamisk og internasjonal organisasjon
• Varierte og utfordrende arbeidsoppgaver med høy grad av fleksibilitet og ansvar
• Store utviklingsmuligheter både lokalt og internasjonalt
• Konkurransedyktige lønnsvilkår, gode forsikrings- og pensjonsordninger
• Moderne lokaler på Lysaker med svært godt kollektivtilbud, gratis parkering og treningsfasiliteter

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Nordic Compensation & Benefits Specialist

Do you want to work with Compensation & Benefits in one of the world’s largest banks?

This is an excellent opportunity for a talented and motivated individual who is passionate about total rewards management and seeks an opportunity to advance their career in the field. In this role you will work closely with HR Business Partners and will be reporting to Head of HR Operations.

As, Nordic Compensation & Benefits Specialist you will contribute in the development of Santander's remuneration and benefits programs to attract, retain and motivate the best talent. Furthermore, you will support operationally the annual C&B agenda in line with our remuneration policy and HR framework.

Key accountabilities:

• Monitor trends affecting pay and benefits and present relevant analytics to stakeholders
• Job leveling and preparation of compensation analysis to support HRBPs
• Submission of salary surveys as part of the annual benchmarking activity and development of salary bands
• Participate in the annual process of identifying the banks material risk takers
• Adapt relevant global policies to local policies and ensure that they are compliant in our local market
• Co-lead the annual salary review process and pay gap analysis with the country HR leads
• Support HRBPs as C&B specialist when required in dialogue and negotiations with the Nordic union parties
• Manage international mobility processes in close collaboration with the global IM team, HRBPs, payroll colleagues and external tax providers
• Digitalisation of C&B in Workday (salary review process, bonus process and development of the C&B module)
• Contribute on the upcoming compensation framework project (job architecture, job library and development of a supporting tool for HR and managers)

Your profile
To thrive in the role as Nordic Compensation & Benefits Specialist you are able to excel in a dynamic environment and commit to deadlines. Furthermore, you are a C&B specialist with relevant track record in an international organisation. Preferably 3-5 years of experience and higher degree in HR, economics and/or law. The role requires a good level in MS Office (especially Excel), and fluency in English next to one of the Scandinavian languages.

Desirable experience:

• Mercer benchmarking
• Development of job architecture structure
• Workday
• Mobility
• Employment law (Norway, Sweden, Denmark and/or Finland)

What we offer

An opportunity to work in a large, high-performing international company and in a dynamic environment that is constantly developing. Being part of a highly competent, dedicated, and friendly HR-team with strong collaboration across the Nordics. You will also have flexible working hours with possibility to work partly from home. Competitive terms and conditions will be given.

Santander strives for diversity in which our employees background, experience, knowledge and personalities enrich the business.

This position can be located in one of our locations in either Norway, Sweden, Denmark or Finland.

Interested?

You’re welcome to apply for this position as soon as possible and the applications are reviewed continuously. Application deadline is December 10th 2023.

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Som student i Kundeservice vil du være ansvarlig for Servicering af vores eksisterende kunder.

Dine opgaver bliver blandt andet:

• Telefonisk kundekommunikation
• Skriftlige henvendelser via e-mails og breve
• På sigt kan der forekomme fastholdelse af kunder, samt salg af forsikringer.

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HR Operations Assistant

Do you want to work with HR processes in one of the world’s largest banks?

As HR Operations Assistant at Santander you will support the HR team with various HR administration tasks and updates in our HR channels and systems. This is a great opportunity for a student seeking a learning environment to grown and develop.

The employment is part-time (20%) and temporary until December 2024 with a starting date in January. There is possibility to work more hours during the summer months.

Main activities include:

• Follow-up and respond on inquiries in our HR channels
• Ensure HR data validation and data quality in our HR systems
• Follow-up on onboarding and termination processes
• HR administration

Your profile

To thrive in the role as HR Operations Assistant you are reliable, agile and a team player. You enjoy working with different systems, curious, eager to learn and have an analytical mindset. Furthermore, you are service minded, structured and understand the value of details. The role requires a good level in MS Office (especially Excel), and fluency in English next to Swedish. Preferable higher degree in HR, law, accounting and/or economics.

Desirable knowledge:

• Swedish employment law

What we offer
We offer you an exciting opportunity in a global company and you will get the opportunity to learn and take part of variety of aspects of HR. We are a professional HR team (20+) in the Nordics supporting your development.

Santander strives for diversity in which our employees background, experience, knowledge and personalities enrich the business.

Interested?

You’re welcome to apply for this position as soon as possible and no later than December 10th 2023. We will go through applications on an ongoing basis and move forward with potential candidates, so don’t hesitate to apply.

For more information, please contact Madeleine Rydholt
Mobile: +47 926 83 888

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HR Operations Assistant

Do you want to work with payroll and HR processes in one of the world’s largest banks?

As HR Operations Assistant, you will support monthly payroll process together with our payroll vendor and also to ensure that our cross Nordic HR processes are followed the best possible way. The role will support our Finnish employees in our different HR channels (HR mailbox, intranet, employee handbook etc). Furthermore, working in close cooperation with the HR Operations and HR Business Partner teams in supporting our employees and managers in all our HR processes.

Main activities include:

• Follow-up and respond on inquiries in our HR channels
• Support in monthly payroll process, validate and process data
• Ensure HR data validation and data quality in our HR systems
• Follow-up on onboarding and termination processes
• Follow-up on absence and time and attendance reporting
• Benefits administration

Your profile

To thrive in the role as HR Operations Assistant you are reliable, agile and a team player. You enjoy working with different systems, curious, eager to learn and have an analytical mindset. Furthermore, you are service minded, structured and understand the value of details. The role requires a good level in MS Office (especially Excel), and fluency in English next to Finnish. Preferable higher degree in HR, law, accounting and/or economics.

Desirable knowledge:

• Finnish employment law
• Understanding of payroll processes

What we offer
We offer you an exciting opportunity in a global company with local responsibilities. You will get the opportunity to learn and take part of variety of aspects of HR. We are a professional HR team (20+) in the Nordics supporting your development. We offer a flexible working premises, but we have a modern office waiting for you by the sea in Kulosaari. The role is temporary until December 2024 with a starting date in January. The employment is part-time, 20% with a possibility to work more hours during the summer months.

Santander strives for diversity in which our employees background, experience, knowledge and personalities enrich the business.

Interested?

You’re welcome to apply for this position as soon as possible and no later than December 10th 2023. We will go through applications on an ongoing basis and move forward with potential candidates, so don’t hesitate to apply.

For more information, please contact Roosa Rajamäki
Mobile: +358 505712071

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As an organization we are continuously changing. This makes us not just one of the biggest financial institutions in Europe, but also one of the most exciting ones to be employed in. Being agile and adaptable to new technology plays a big role in who we are and what we offer. Now, we are strengthening our pan-Nordic organization, and as a part of this journey we are hiring a ServiceDesk Specialist.

If you are motivated by solving simple and complex technical puzzles and being a key player in our technical support ecosystem. As well as having a genuine interest in the IT/Technology field, you should read further.

About the role

As a ServiceDesk Specialist, we think you are a seasoned troubleshooter ready to take your expertise to the next level. You'll be at the forefront of resolving tickets, managing incidents with finesse and precision as well as providing support and guiding to 1st. Line.

Tasks and responsibilities in the role include:

• Take the lead in tackling technical issues that is escalated, using your analytical prowess to solve challenges with accuracy and efficiency
• Respond to incident calls with poise. Facilitating the resolution of critical situations while providing communication to affected parties
• Leverage your in-depth knowledge to provide advanced troubleshooting and support across a wide range of technical environments
• Partner with cross-functional teams to ensure timely resolution of complex issues, demonstrating your teamwork and communication skills
• Take ownership of all tickets assigned to ServiceDesk
• Forwarding or escalating tickets to various departments and 3rd. Line specialists for resolution

Who are we looking for

This role is a good match for you if you have a solid background in IT and a genuine passion for staying updated with the latest industry trends and technologies. As well as being a communication ninja and a problem-solving maestro. Who enjoys a collaborative team environment and are dedicated to delivering high-quality problem-solving for customers.

When evaluating candidates, we will emphasize the following experience, traits and qualifications:

• General experience and understanding of a wide variety of industry standard infrastructure and enterprise platforms, hardware, tools and software
• Knowledge of IT service desk tools and best practices
• Proven troubleshooting skills
• Good business insights and an overall view of how applications support the business processes
• Native-level Norwegian and fluent in English (both written and oral)
• An easy-going, social personality with a structured and forward-thinking approach
• Work well both alone and with a team
• Bachelor’s degree
• ITIL® Foundation certifications is seen beneficial

We offer

• An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing
• A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long-lasting and impactful decisions to shape our future
• Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

Interested?

If you have the right profile and enthusiasm, please submit your application and CV via the link. The position is to be filled as soon as possible, so we therefore encourage you to send your application as soon as possible and no later than 3.12.2023. If you have questions, feel free to contact Trine Anette Bratland (Trine.Anette.Bratland@santanderconsumer.no) .

Lue lisää ja hae

As an organization we are continuously changing. This makes us not just one of the biggest financial institutions in Europe, but also one of the most exciting ones to be employed in. Being agile and adaptable to new technology plays a big role in who we are and what we offer. Now, we are strengthening our pan-Nordic organization, and as a part of this journey we are hiring a ServiceDesk Specialist.

If you are motivated by solving simple and complex technical puzzles and being a key player in our technical support ecosystem. As well as having a genuine interest in the IT/Technology field, you should read further.

About the role

As a ServiceDesk Specialist, we think you are a seasoned troubleshooter ready to take your expertise to the next level. You'll be at the forefront of resolving tickets, managing incidents with finesse and precision as well as providing support and guiding to 1st. Line.

Tasks and responsibilities in the role include:

• Take the lead in tackling technical issues that is escalated, using your analytical prowess to solve challenges with accuracy and efficiency
• Respond to incident calls with poise. Facilitating the resolution of critical situations while providing communication to affected parties
• Leverage your in-depth knowledge to provide advanced troubleshooting and support across a wide range of technical environments
• Partner with cross-functional teams to ensure timely resolution of complex issues, demonstrating your teamwork and communication skills
• Take ownership of all tickets assigned to ServiceDesk
• Forwarding or escalating tickets to various departments and 3rd. Line specialists for resolution

Who are we looking for

This role is a good match for you if you have a solid background in IT and a genuine passion for staying updated with the latest industry trends and technologies. As well as being a communication ninja and a problem-solving maestro. Who enjoys a collaborative team environment and are dedicated to delivering high-quality problem-solving for customers.

When evaluating candidates, we will emphasize the following experience, traits and qualifications:

• General experience and understanding of a wide variety of industry standard infrastructure and enterprise platforms, hardware, tools and software
• Knowledge of IT service desk tools and best practices
• Proven troubleshooting skills
• Good business insights and an overall view of how applications support the business processes
• Native-level Swedish and fluent in English (both written and oral)
• An easy-going, social personality with a structured and forward-thinking approach
• Work well both alone and with a team
• Bachelor’s degree
• ITIL® Foundation certifications is seen beneficial

We offer

• An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing
• A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long-lasting and impactful decisions to shape our future
• Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

Interested?

If you have the right profile and enthusiasm, please submit your application and CV via the link. The position is to be filled as soon as possible, so we therefore encourage you to send your application as soon as possible and no later than 3.12.2023. If you have questions, feel free to contact Trine Anette Bratland (Trine.Anette.Bratland@santanderconsumer.no) .

Lue lisää ja hae

As an organization we are continuously changing. This makes us not just one of the biggest financial institutions in Europe, but also one of the most exciting ones to be employed in. Being agile and adaptable to new technology plays a big role in who we are and what we offer. Now, we are strengthening our pan-Nordic organization, and as a part of this journey we are hiring a ServiceDesk Specialist.

If you are motivated by solving simple and complex technical puzzles and being a key player in our technical support ecosystem. As well as having a genuine interest in the IT/Technology field, you should read further.

About the role

As a ServiceDesk Specialist, we think you are a seasoned troubleshooter ready to take your expertise to the next level. You'll be at the forefront of resolving tickets, managing incidents with finesse and precision as well as providing support and guiding to 1st. Line.

Tasks and responsibilities in the role include:

• Take the lead in tackling technical issues that is escalated, using your analytical prowess to solve challenges with accuracy and efficiency
• Respond to incident calls with poise. Facilitating the resolution of critical situations while providing communication to affected parties
• Leverage your in-depth knowledge to provide advanced troubleshooting and support across a wide range of technical environments
• Partner with cross-functional teams to ensure timely resolution of complex issues, demonstrating your teamwork and communication skills
• Take ownership of all tickets assigned to ServiceDesk
• Forwarding or escalating tickets to various departments and 3rd. Line specialists for resolution

Who are we looking for

This role is a good match for you if you have a solid background in IT and a genuine passion for staying updated with the latest industry trends and technologies. As well as being a communication ninja and a problem-solving maestro. Who enjoys a collaborative team environment and are dedicated to delivering high-quality problem-solving for customers.

When evaluating candidates, we will emphasize the following experience, traits and qualifications:

• General experience and understanding of a wide variety of industry standard infrastructure and enterprise platforms, hardware, tools and software
• Knowledge of IT service desk tools and best practices
• Proven troubleshooting skills
• Good business insights and an overall view of how applications support the business processes
• Native-level Finnish and fluent in English (both written and oral)
• An easy-going, social personality with a structured and forward-thinking approach
• Work well both alone and with a team
• Bachelor’s degree
• ITIL® Foundation certifications is seen beneficial

We offer

• An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing
• A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long-lasting and impactful decisions to shape our future
• Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

Interested?

If you have the right profile and enthusiasm, please submit your application and CV via the link. The position is to be filled as soon as possible, so we therefore encourage you to send your application as soon as possible and no later than 3.12.2023. If you have questions, feel free to contact Trine Anette Bratland (Trine.Anette.Bratland@santanderconsumer.no) .

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